Unemployment Insurance Fraud During COVID-19

The Financial Crimes Enforcement Network (FinCEN), a bureau of the United States Department of the Treasury that collects and analyses information about financial transactions in order to combat domestic and international money laundering, terrorist financing, and other financial crimes launched an Advisory on Unemployment Insurance Fraud During the Coronavirus Disease 2019 (COVID-19) Pandemic.

This advisory is aimed “to alert financial institutions to unemployment insurance (UI) fraud observed during the COVID-19 pandemic. Many illicit actors are engaged in fraudulent schemes that exploit vulnerabilities created by the pandemic. This advisory contains descriptions of COVID19-related UI fraud, associated financial red flag indicators, and information on reporting suspicious activity”.

We published recently that COVID-19 continues to affect businesses in a myriad of ways. Organisations are having to adapt quickly to the fast-changing climate of the pandemic, and unfortunately, we’ve recently noticed some business practices of cutting steps in a few internal processes, such as hiring, or lack of risk management controls. It’s a vulnerable time for organisations – earlier we wrote that a crisis can bring out the worst in some people. Fraudsters who prey on people’s fear and confusion tend to waste no time when a global pandemic strikes. COVID-19 is relatively new, yet fraud schemes are multiplied much like the virus itself as criminals look for vulnerabilities among a fearful population. This pandemic also creates risks for employee fraud – CRI Group’s survey revealed that nearly 77 percent of HR professionals accept that there is a risk that employees can initiate fraudulent activity because of the work-from-home arrangement.

But employee fraud might not be the only risk the organisations face today. Earlier this year, we published that some organisations commit fraud themselves and abuse the Coronavirus Job Retention Scheme by engaging in furlough fraud. They do this by accepting taxpayer money designed to help them pay salaries for furloughed workers, who are essentially “deactivated” due to loss of business and quarantine – yet they pressure them to work (or they accept furlough benefits without the employees’ knowledge).

As we can see, a fraudulent activity might happen in a myriad of ways. Let’s dive in what are the red flag indicators of unemployment insurance (UI) fraud as unemployment claims across the globe have surged due to the COVID-19 pandemic.[/vc_column_text][vc_hoverbox image=”8095″ primary_title=”> The Unseen Enemy: Explore Insurance Fraud in-depth with our eBook!” hover_title=”GET YOUR FREE COPY”]DOWNLOAD NOW[/vc_hoverbox]

What are the Red Flags of Unemployment Insurance Fraud?

In the advisory, FinCEN lists the financial red flag indicators to alert financial institutions to fraud schemes targeting UI programs, and to assist them in detecting, preventing, and reporting suspicious transactions related to such fraud. The illicit activity might include employer-employee fraud-related activities, such as creating a fake company with fictitious employees and providing fabricated details such as wages, or conspiracy between the two parties when an employee receives UI payments while the employer continues to pay reduced and/or officially undisclosed salaries. The fraud scheme might also be happening under the ‘misrepresentation of income fraud’ when the applicant fails to provide the correct income/wage details, or even submits an application with stolen or fake identity information.

A similar case happened when the COVID-19 was in a full swing last year: one for-sale ad was published in the black-market specialising in selling stolen accounts and data – it was for access of the stolen UI claim in California that had been approved and offered benefits worth $17,550. This is just one example of the fraudulent activities – “in California, fraud was so pervasive that officials have suspended processing jobless claims for two weeks to put new controls in place and reduce a bulging backlog”. It also resulted in The U.S. Labor Department making fraud detection a priority and allocating $100 million to combat the issue. To support this fight against illicit activities, FinCEN identifies the following red-flag indicators:

1. Account(s) held at the financial institution receive(s):

• UI payments from a state other than the state in which the customer reportedly resides or has previously worked;
• Multiple state UI payments within the same disbursement timeframe;
• UI payments in the name of a person other than the accountholder, or in the names of multiple unemployment payments recipients;
• UI payments and regular work-related earnings, via direct deposit or paper checks;
• Numerous deposits or electronic funds transfers (EFTs) that indicate they are UI payments from one or more states to persons other than the accountholder(s);
• A higher amount of UI payments in the same timeframe than similarly situated customers received.

2. The customer withdraws the disbursed UI funds in a lump sum by cashier’s checks, by purchasing a prepaid debit card, or by transferring the funds to out-of-state accounts.
3. The customer’s UI payments are quickly diverted via wire transfer to foreign accounts, particularly to accounts in countries with weak anti-money laundering controls.
4. The customer receives or sends UI payments to a peer-to-peer (P2P) application or app. The funds are then wired to an overseas account, or withdrawn using a debit card, in a manner that is inconsistent with the spending patterns of similarly situated customers.
5. Individuals quickly withdraw disbursed UI funds via online bill payments addressed to an individual(s), as opposed to businesses, as payee(s), with some individual payees receiving multiple online bill paychecks over a short time period.
6. The IP address associated with logins for an account conducting suspected UI-fraud activities does not map to the general location of stated address in identity documentation for the customer or where the UI payment originated.
7. Individuals direct UI-related EFTs, or deposit UI checks into suspected shell/front company accounts, which may be indicative of money mules transferring these funds in and out of the accounts.
8. Multiple accounts receiving UI payments at one or more financial institutions are associated with the same free, web-based email account that may appear in more than one UI application.
9. A newly opened account, or an account that has been inactive for more than thirty days, starts to receive numerous UI deposits.
10. After a financial institution suspects UI fraud and requests additional identification documentation to verify the identity(ies) of the customer(s), queried individuals provide documents that are incorrect or forged, which may be an indicator of an account takeover or identity theft. After a financial institution suspects UI fraud and conducts due diligence, it determines that the customer does not have a history of living at, or being associated with, the address to which the UI check or UI debit card is sent, or within the geographical area in which the registered debit card is being used.

Read the full advisory here.

Insurance fraud is something that no company can afford. It is a serious crime that can result in serious consequences for fraudsters who may find their future job prospects impacted, find it harder to obtain insurance and other vital financial services, obtain a criminal conviction and even face the prospect of imprisonment. CRI Group’s insurance fraud investigations cover the full range of insurance fraud cases, from healthcare fraud to disability and even fake death claims. Our experts are trained to look for the tell-tale signs of fraud: they can view claims, medical and hospital records, conduct interviews, examine statements and documents, as well as perform on-site inspections.[/vc_column_text][/vc_column][/vc_row]

Enhanced Risk Management

At CRI Group™, we suggest you consider looking at your overall risk management process, involving not only potential insurance fraud risks during the COVID-19 pandemic, but a broader range of employee, bribery and corruption, compliance risks your organisation might face.

The “Risk Management & ABMS Playbook” provides tools, checklists, case studies, FAQs and other resources to help you lead your organisation into better preparedness and compliance. Our experts share their own plays to help you reduce risk, thereby preventing and detecting more fraud. The first section addresses risk management directly: proper third-party due diligence and critical background screening take centre stage for this game plan. Section two tackles bribery and corruption, with tried-and-true measures you can implement to stay better protected and in compliance with strict laws and regulations.[/vc_column_text][vc_btn title=”GET YOUR FREE COPY NOW” link=”url:https%3A%2F%2Fcrigroup.com%2Fcase-study%2Frisk-management-abms-playbook%2F|target:_blank”][/vc_column][/vc_row]

Speak up – Report illegal and Unethical Behaviour

If you find yourself in an ethical dilemma or suspect inappropriate or illegal conduct, and you feel uncomfortable reporting through normal channels of communication, or wish to raise the issue anonymously, use our Compliance Hotline. This hotline is available to all everyone in a business relationship with CRI Group and ABAC Group. It is an anonymous reporting mechanism that facilitates reporting of possible illegal, unethical, or improper conduct when the normal channels of communication have proven ineffective, or are impractical under the circumstances.[/vc_column_text][vc_btn title=”REPORT NOW” link=”url:https%3A%2F%2Fcrigroup.com%2Fcompliance-ethics-hotlines%2F|target:_blank”][/vc_column][/vc_row][accordion_father][accordion_son title=”Who is CRI Group?” clr=”#1e73be”]Based in London, CRI Group works with companies across the Americas, Europe, Africa, Middle East and Asia-Pacific as a one-stop international Risk Management, Employee Background Screening, Business Intelligence, Due Diligence, Compliance Solutions and other professional Investigative Research solutions provider. We have the largest proprietary network of background-screening analysts and investigators across the Middle East and Asia. Our global presence ensures that no matter how international your operations are we have the network needed to provide you with all you need, wherever you happen to be. CRI Group also holds BS 102000:2013 and BS 7858:2012 Certifications, is an HRO certified provider and partner with Oracle.

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Address Risk with Employee Background Checks

Employee Background Checks

We have all heard of the term “employee background checks”, but what is the exact function of this process? There are inherent risks in the hiring process, including fraudulent claims by candidates. These include everything from relatively minor transgressions, like stretching employment dates, to severe and concerning deceptions, such as claiming unearned degrees or credentials or hiding one’s criminal record. Being aware of these risks is only the first step, and companies that don’t take steps to address them, such as thorough, comprehensive background checks as part of their hiring policies, are putting themselves in peril. Several case studies have shown companies learning this lesson the hard way.

In one recent case, a semiconductor manufacturing company noticed that its finances weren’t adding up. Auditors traced the discrepancies to around the time when a company had hired a new CFO – and so the investigation began. When contacted, the CFO’s previous employers reported that the individual had been terminated due to cash embezzlement, harassment and workplace violence. In the end, the case proved costly to the semiconductor company. The CFO was terminated and prosecuted, but nearly $200,000 had been embezzled, and most of it could not be recovered (it was already spent, as the fraud had been taking place over four years).

Proper background checks and a thorough vetting of references would have exposed the fraudster before he had ever set foot in his office as a CFO. The proactive approach would have saved the company in lost revenues, human resources investment (extensive auditing and investigation) and damage to reputation.

When an organisation is ready to add a critical layer of security to its hiring process, Organisation should consider the following:

• Evaluate the current process: What is the company’s existing, written policy for hiring new employees? How does it address background checks, due diligence, and other issues? Is the process followed in every case?
• Risk areas: Some positions are more sensitive than others. For example, the CFO at the semiconductor company was well-placed to commit fraud. What are some other job positions and responsibilities that have a heightened risk factor?
• Ownership of the process: Ultimately, who has the responsibility of vetting new hires? Is it ownership? Human resources? Individual managers? It might be a collaborative process. All of those involved in hiring should also be involved in implementing a due diligence solution that includes background checks.
• The current workforce: Proper due diligence doesn’t just apply to prospective new hires. The organisation should also use it to evaluate your current workforce periodically. Examine the various roles and personnel at your organisation. Consider a policy that addresses risk areas with background checks to ensure that you don’t have any employees among your ranks that might have criminal backgrounds or other issues that your company is unaware of.

After performing a thorough evaluation of the organisation’s needs in terms of effective pre-and post-employment background checks, it’s time to consider whether to conduct such checks in-house or use an outside expert firm.

Some larger corporations might already have access to dynamic resources for background checks and a team of trained staff to conduct them. Most businesses, however, do not. In such cases, enlisting the services of a firm that conducts background checks as part of its main course of business makes sense. Investing in proper due diligence can save severe problems down the road.

Managing Your People through COVID-19

The COVID-19 pandemic is undeniable, affecting the world. And the situation is changing at an hourly rate as we go into a second global lockdown. Businesses have to adapt quickly to survive, i.e. cutting steps in their hiring process, and no one knows how this will play out. However, there are ways you can mitigate the impact, learn how with this FREE ebook. Taken as a whole, this ebook is the perfect primer for any HR professional, business leader and company looking to avoid employee background screening risks. It provides the tools and knowledge needed to stay ahead of COVID-19 effectively. Read the answers to the following questions:

• How to turn the tide’ on coronavirus crisis?;
• COVID-19 Action point checklist;
• Background Screening: Essential Checks;
• 6 steps for good practice in connection with COVID-19;
• 11 Steps to Reduce Personnel Costs;
• COVID-19 General advice;
• How to remove any danger to your business during COVID-19;

> Download your “Employee Screening during COVID-19: everything you need to know and more!” FREE ebook here!

Frequently Asked Questions about Background Checks.

Get answers to frequently asked questions about background checks/screening cost, guidelines, check references etc. This eBook is a compilation of all of the background screening related questions you ever needed answers to:

• Does a candidate have to give consent to process a background check/screening?

• How long does it take to conduct a background check?

• When should I conduct pre-employment checks?

• How often should I screen employees?

• How to collect references, and what to ask?

• How much does it cost to conduct background checks?

• What is the difference between employment history verification and employment reference?

• How do I check on entitlement to work?

• How to conduct identity checks?

• What will a financial regulatory check show?

• Is it possible to identify a conflict of interest during checks?

• What is a bankruptcy check?

• What about directorships and shareholding search?

• Can I have access to a criminal watch list?

• Anti-money laundering check?

• Can we conduct FACIS (fraud and abuse control information system) searches?

• … and MORE!

Taken as a whole, is the perfect primer for any HR professional, business leader and companies looking to avoid employee background screening risks. It provides the tools and knowledge needed to make the right decisions.

CONTACT INFORMATION

Zafar Anjum, MSc, MS, CFE, CII, MICA, Int. Dip. (Fin. Crime) | CRI Group Chief Executive Officer

37th Floor, 1 Canada Square, Canary Wharf, London, E14 5AA United Kingdom

t: +44 207 8681415 | m: +44 7588 454959 | e: zanjum@crigroup.com

About CRI Group™

Based in London, CRI Group™ works with companies across the Americas, Europe, Africa, Middle East and Asia-Pacific as a one-stop international Risk Management, Employee Background Screening, Business Intelligence, Due Diligence, Compliance Solutions and other professional Investigative Research solutions provider.

We have the largest proprietary network of background screening analysts and investigators across the Middle East and Asia. Our global presence ensures that no matter how international your operations are, we have the network needed to provide you with all you need, wherever you happen to be. CRI Group also holds BS102000:2013, and BS7858:2019 Certifications is an HRO certified provider and partner with Oracle.

In 2016, CRI Group™ launched the Anti-Bribery Anti-Corruption (ABAC™) Center of Excellence – an independent certification body established for ISO 37001:2016 Anti-Bribery Management Systems, ISO 37301 Compliance Management Systems and ISO 31000:2018 Risk Management, providing training and certification.

ABAC™ operates through its global network of certified ethics and compliance professionals, qualified auditors and other certified professionals. As a result, CRI Group’s global team of certified fraud examiners work as a discreet white-labelled supplier to some of the world’s largest organisations. Contact ABAC™ for more on ISO Certification and training.

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CPI 2020 Overview: Middle East & Asia

The newly published Transparency International’s Corruption Perception Index (CPI 2020) has ranked 180 countries and territories by their perceived levels of public sector corruption. This index uses a scale of 0 to 100, where 0 is highly corrupt and 100 is very clean. CPI 2020 identified that despite progress, most countries still struggle to stop corruption effectively – more than 2/3 of countries score below 50 on CPI, with an average score of just 43. That proves the need to implement more stringent anti-bribery anti-corruption measures worldwide.

In this article, which was originally published on ABAC™ Center’s of Excellence website, we will look at how the Asia Pacific, the Middle East and Pakistan scored in the CPI 2020 and discuss solutions to tackle bribery in these regions.

Asia Pacific

Transparency International identified that with an average score of 45, the Asia Pacific region is still struggling to combat corruption despite continuous efforts. Region’s top leader New Zealand (88) is followed by Singapore (85), Australia (77) and Hong Kong (77). Conversely, Cambodia (21), Afghanistan (19) and North Korea (18) ranked lowest in the region. Malaysia, the country which introduced more stringent measures to fight bribery and corruption, proves that it takes time to see improvements. The country has moved down to 51 points compared to 53 points in 2019. Accordingly, the ranking also moved down to 57 in comparison with 51 in 2019. “Although a drop in the score appears statistically insignificant, the government must be cognizant that our rank falling 6 steps means that compared to other countries we are not improving as well as other countries in our efforts to fight corruption” – said Transparency International Malaysia in a statement. TI-M added: “The Government after coming into power in early 2020 committed to continue with the agenda to fight corruption and among them were to gazette the enforcement date of 1 June 2020 for the Corporate Liability and continue with the National Anti-Corruption Plan (NACP) initiated by the previous Government which is commendable. The NACP (National Anti-Corruption Plan) is a comprehensive plan but the government must ensure the implementation is effective and the Chief Secretary to the government should be empowered to lead the implementation and be made accountable”.

In our published whitepaper “South Asia grapples with anti-bribery compliance”, which overviews anti-bribery, anti-corruption and ISO 37001 solutions in Malaysia and entire in South Asia, we wrote that South Asia has a troubled record when it comes to preventing bribery and corruption, as well as enforcing compliance. Recent cases and statistics show that the problem persists in most countries in the region. Both government officials and private sector business leaders are struggling to adopt policies, control methods and best practices to help reduce bribery and corruption on their watch. High profile cases such as the 1MDB scandal in Malaysia and, more recently, the alleged Meikarta township case in Indonesia underscore this point. The investigations that were triggered by these cases demonstrate, however, that regulators are serious about addressing the threat of bribery and corruption as more than just a legal issue, but as a societal one, as well. In response, organizations that are committed to being in compliance are adopting the ISO 37001 – Anti-Bribery Management Systems standard as a comprehensive approach to mitigating risk and demonstrating ‘adequate procedures’ taken to prevent bribery and corruption.”

READ ARTICLE

Middle East

Transparency International identified that with an average score of 39, the Middle East and North Africa region is still perceived as highly corrupt, with little progress made towards controlling corruption. Even though the United Arab Emirates (71) and Qatar (63) are best performing in the region, UAE is still appearing in headlines with bribery and corruption scandals.

In the article “CPI 2020: Trouble in the top 25 countries” Transparency.org wrote: “The United Arab Emirates has been heavily criticised by the Financial Action Task Force (FATF) for its inadequate anti-money laundering framework. The country’s chaotic approach to registering companies makes it incredibly difficult for law enforcement to detect who is behind a suspicious company when thirty-nine different registries operate across the seven Emirates.

The UAE’s booming construction and real estate sector accounts for a fifth of the Emirates’ GDP, but remains vulnerable to money laundering because of complex and opaque ownership structures”.

Recently CRI® Group was featured in Financier Worldwide’s InDepth Feature: Anti-Money Laundering 2021 publication and shared the view about the unfortunate situation of money laundering in this region: “When it comes to money laundering, a recent report from Carnegie Endowment found that there is a steady stream of illicit funds from corruption and crime flowing into the UAE. This should be alarming to organisations and regulators alike. The perpetrators take advantage of ‘free trade zones’ and often the money is funnelled through real estate deals, especially in luxurious properties in Dubai, for instance. This might be facilitated by foreign mobsters, gold smugglers, and even warlords. These are high-level criminal operations that can pose a risk to any legitimate organisation operating in the UAE and the Middle East as a whole”. In this edition, CRI® Group’s CEO Zafar Anjum and ABAC®’s Scheme Manager Huma Khalid talked about the Anti-Money Laundering solutions and financial crime impact on businesses not only in UAE but across the globe: “Money laundering still represents a gap in enforcement, and organisations should not wait for government action to put their own AML frameworks in place. Like many countries around the world, the UAE is experiencing an uptick of fraud and financial crimes during the COVID-19 pandemic”. Read the full interview here.

Pakistan

As published in the press release, Pakistan’s CPI 2020 score “has lowered to 31/100 from 32/100 in 2019 and rank to 124/180 from 120/180 in 2019. This is despite NAB’s extraordinary efforts who claims to have recovered Rs363 billion in the last two years, and Public Accounts Committee claims to have recovered Rs. 300 billion over the previous two years”.

TI Pakistan recently reported that “A total of 95 corrupt persons were convicted and fined worth billion of rupees by various accountability courts during the last three years due to the vigorous persuasion of National Accountability Bureau, Rawalpindi“. The comment was made by the Director General NAB, Irfan Naeem Mangi Monday. These efforts, of course, plays a significant role in fighting bribery and corruption, however, Pakistan is still appearing in the headlines. Recently, Transparency International Pakistan has found the Federal Board of Revenue (FBR) involved in prima facia violating procurement rules for IT-based solutions and causing Rs13.5 billion losses to exchequer.

As the expert in AML and risk management solutions, CRI Group™ was interviewed in the Annual Review (2018): Pakistan Corporate Fraud & Corruption, published by Financier Worldwide Magazine and highlighted that Corporate fraud and corruption in Pakistan are widespread (Rose-Ackerman, 1997, p. 4), particularly in the government and police forces. There is a need to reform accountability and anti-corruption policies in Pakistan. 

Rising fraud risks have driven companies to establish the right steps to prevent fraud and corruption from surfacing. Following through with a focused trajectory ultimately also ensures failsafe protections are put in place, which will guard against scandals or negative publicity, while minimizing risk exposure. There is quite a notable empirical rise in the frequency of companies conducting background screenings to nip corruption in the bud. Though checks can vary in nature, enforcing internal controls by implementing ISO strategies can bring pivotal change to a company’s strategy. Risk management is an essential part of minimizing the costs that can arise in the long term due to losses and falling prey to fraudulent practices in the corporate realm. This can be implemented through a resilient management system that has been designed to specifically target any loopholes and any roadblocks, the impact of which can often be greater than anticipated, rattling the company and causing harm that could lead to lawsuits, unanticipated monetary and financial losses and hefty fines imposed by regulatory authorities, from which the company may never recover.

READ THE Q&A NOW

Demonstrating Adequate Procedures to Prevent Bribery and Corruption 

ISO has developed a standard – ISO 37001:2016 ABMS – to help organisations promote an ethical business culture. “Designed to help your organisation implement an anti-bribery management system (ABMS), and/or enhance the controls you currently have. It helps to reduce the risk of bribery [and corruption] occurring and can demonstrate to your stakeholders that you have put in place internationally recognised good-practice anti-bribery [and anti-corruption] controls”.

Consider ISO 37001:2016 ABMS as one of the invaluable tools of your Third-Party Risk Management Strategy. Combined with due diligence, background screening, business intelligence and compliance solutions, ISO 37001 certification and training can lift your risk management process and help your business mitigate risks from third-party affiliations, protecting your organisation from liability, brand damage and harm to the business. Learn more about 3PRM™ program as a flexible and responsive tool to the various risk domains that are most important to your business.

ABAC™ – Aiming for a Higher Standard

At CRI Group’s ABAC™ Center of Excellence Limited, we are affiliated with leading certification and accreditation bodies around the world. These affiliations and accreditations help demonstrate the high level of experience and knowledge we provide in anti-bribery, risk and compliance management to our clients on a daily basis.

That’s why ABAC™ has achieved essential accreditations from the United Kingdom Accreditation Service (UKAS), Emirates International Accreditation Center (EIAC) and membership in the Association of British Certification Bodies (ABCB). ABAC® is also a member of the “Partner in Corporate Governance” programme with the Malaysian Institute of Corporate Governance (MICG) and a Corporate Member of Transparency International Malaysia (TI-M).

ABAC™ was established in 2016 by CRI Group™, a global leader in risk, compliance and anti-bribery management systems. ABAC™ was launched to provide certification and online training in anti-bribery and anti-corruption risk management and compliance for organisations worldwide. CRI Group™ and ABAC™ CEO Zafar I. Anjum, CFE, said that ABAC™ is proud to be accredited by, and affiliated with, international accreditation bodies. “Our engagement with high-profile bodies like EIAC, ABCB and UKAS demonstrates the effectiveness of our ISO 37001:2016 Anti-Bribery Management System certification and training, along with our ISO 37302, ISO 31000 certifications and other programs,” Anjum said. Visit abacgroup.com to find out more about anti-bribery, anti-corruption, risk and compliance management solutions.

CRI Group™ invites you to schedule a quick appointment with us to discuss in more detail how conducting due diligence and compliance can help you and your organisation. 

Meet our CEO

Zafar I. Anjum is Group Chief Executive Officer of CRI Group™ (www.crigroup.com), a global supplier of investigative, forensic accounting, business due to diligence and employee background screening services for some of the world’s leading business organisations. Headquartered in London (with a significant presence throughout the region) and licensed by the Dubai International Financial Centre-DIFC, the Qatar Financial Center – QFC, and the Abu Dhabi Global Market-ADGM, CRI Group™ safeguard businesses by establishing the legal compliance, financial viability, and integrity levels of outside partners, suppliers and customers seeking to affiliate with your business. Based in London, CRI Group™ maintains offices in UAE, Pakistan, Qatar, Singapore, Malaysia, Brazil, China, Turkey and the USA.

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Protecting Your Company from the Global Corruption Pandemic

Who is CRI® Group?

Based in London, CRI® Group works with companies across the Americas, Europe, Africa, Middle East and Asia-Pacific as a one-stop international Risk Management, Employee Background Screening, Business Intelligence, TPRM, Due Diligence, Compliance Solutions and other professional Investigative Research solutions provider. We have the largest proprietary network of background-screening analysts and investigators across the Middle East and Asia. Our global presence ensures that no matter how international your operations are, we have the network needed to provide you with all you need, wherever you happen to be. CRI® Group also holds BS 102000:2013 and BS 7858:2012 Certifications, is an HRO certified provider and partner with Oracle.

In 2016, CRI® Group launched the Anti-Bribery Anti-Corruption (ABAC®) Center of Excellence – an independent certification body that provides education and certification services for individuals and organizations on a wide range of disciplines and ISO standards, including ISO 31000:2018 Risk Management- Guidelines; ISO 37000:2021 Governance of Organisations; ISO 37002:2021 Whistleblowing Management System; ISO 37301:2021 (formerly ISO 19600) Compliance Management system (CMS); Anti-Money Laundering (AML); and ISO 37001:2016 Anti-Bribery Management Systems ABMS. ABAC® offers a complete suite of solutions designed to help organizations mitigate the internal and external risks associated with operating in multi-jurisdiction and multi-cultural environments while assisting in developing frameworks for strategic compliance programs. Contact ABAC® for more on ISO Certification and training.

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CRI®, the only company with BS102000 & BS7858 certifications in Middle East

What is BS7858 & BS102000? The BS7858:2019 standard, “Screening of Individuals Working in a Secure Environment – Code of Practice,” places emphasis on the risk assessment of secure environment workers. The code focuses on the need for tighter controls over the pre-employment screening – and periodic re-screening – of individuals, who in their positions could potentially benefit from illicit personal gain, become compromised, or take advantage of other opportunities for creating breaches of confidentiality, trust or safety. Read more here.

When it comes to providing information security, financial audits, risk assessments, background checks, due diligence and a wide range of anti-fraud related services, maintaining the highest levels of training and expertise is an absolute must. That’s why CRI® Group achieves critical certifications from the British Standards Institute (BSI), the National Association of Background Screeners (NAPBS) and other preeminent groups in the security and anti-fraud field as part of the company’s commitment to its clients. 

CRI® Group is the first and only investigative research company in the Middle East to receive the certifications BS102000:2013, Code of Practice for the Provision of Investigative Services, and BS7858:2019, screening of individuals working in a secure environment, from internationally recognised training and certification body BSI. CRI® Group also holds other BSI certifications (more on those within this article).

Founded in 1901, BSI is the UK national standards body that works with thousands of organisations in more than 150 countries. BSI is accredited by 20 local and international bodies. We sat down with CRI® Group President and CEO Zafar I Anjum, CFE, to discuss these certifications and what they mean:

CRI® Group is the only firm of its kind in the Middle East to hold the BS102000:2013 and BS7858:2019 certifications. What led you to embark on gaining these and other certifications from BSI?

Anjum: Just a few years ago, we announced that CRI® Group would be engaging BSI for training and certification on many levels, and these and other certifications are direct results of that initiative. Earning multiple certifications from a distinguished standards body like BSI is a mark of pride for us as it demonstrates expertise in our core services.

BS102000:2013 is the “Code of Practice for the Provision of Investigative Services.” What does this mean?

Anjum: This certifies CRI® Group’s proficiency in providing services regarding fraud risk assessment and investigations, forensic accounting, intellectual property (IP) investigations, due diligence and background investigations, debt collections, corporate security consulting and investigation, pre-and post-employment screening and fraud and crime investigations.

BS7858:2019 denotes “Security Screening of Individuals Employed in a Security Environment.” Please tell us more about this certification.

Anjum: This recognises CRI® Group’s expertise in screening services including identity checks, financial checks, employment checks and criminal records checks. CRI® Group implemented this standard with regular external audits conducted by BSI and adhered to recommendations specifically vetting and conducting employment background screening of security personnel seeking affiliations with security companies.

How does this relate to CRI® Group’s EmploySmart program?

Anjum: Background screening professionals must be on the cutting edge of industry technology and resources – while also staying educated on the changing laws and regulations that govern the field. At CRI® Group, we are proud to provide the most extensive and thorough background screening services as part of our EmploySmart program.

CRI® Group also holds the certifications ISO/IEC 27001:2013, Information Security Management System and you are a credentialed NAPBS (National Association of Professional Background Screeners) Research Provider. Congratulations on these distinguished credentials!

Anjum: Thank you. We are pleased to have our expertise in these areas recognized by BSI, NAPBS and other leading bodies, and we will continue to strive to provide the top level of service for businesses to help them prevent and detect fraud.

BS7858:2019, a new way to mitigate employee risk during COVID-19

The far-reaching impact of the COVID-19 outbreak has affected virtually every business and economic sector worldwide, and depending on the global region, has hampered (on various levels) the ability to conduct proper and thorough background screening investigations. In the United Kingdom and the United Arab Emirates, the countrywide lockdowns forced leaders to close sites and send their workforce home. Many are having to learn how to manged people working from home (WFH) or remotely for the first time. The previous concerns about productivity, privacy and protecting sensitive information only grew more with the practice of WFH. They highlighted the vital importance of pre-employment background screening and background investigations. BS7858:2019: the revised standard for screening individuals working in secure environments offers a complete solution.

Find out how you can mitigate employee risk during this pandemic with BS7858:2019 

The revised BS7858:2019 standard enables organisations to demonstrate a commitment to safeguarding their businesses, employees, customers and information utilising widely accepted methods that focus on risk assessment and top-down management involvement in the company’s employment policies and practices. In establishing policies and practices around the standard, organisations can show that they place a high value on hiring individuals who possess integrity. Organisations can then task them with responsibilities designed to keep their co-workers, customers and information safe from the negative forces that have become more prevalent in today’s ever-changing COVID-19 world.

BS7858:2019, everything you need to know and more!

The price of a bad hire has far-reaching consequences for any business, including productivity loss, decreased employee morale, risks to employee safety and increased exposure to costly negligent hiring claims and potentially devastating litigation. The premise behind the standard is to safeguard employers from bad or fraudulent hires. Cases of organisations that forego conducting due diligence on a new hire – especially a hire with high-risk exposure – often end badly for those organisations. At CRI Group we know how important is your background screening to your company’s success and to give you an idea of what is new we have produced this playbook detailing the differences between BS7858:2012 standard and the new BS7858:2019 standard.

Download your “BS7858:2019, everything you need to know and more!” playbook here…

Managing your people through COVID-19

The COVID-19 pandemic is undeniable affecting the world. And the situation is changing at an hourly rate as we go into a second global lockdown. Businesses are having to adapt quickly in order to survive, i.e. cutting steps in their hiring process, and no-one knows how this will play out. However, there are ways you can mitigate the impact, learn how with this FREE ebook. Taken as a whole, this ebook is the perfect primer for any HR professional, business leader and companies looking to avoid employee background screening risks. It provides the tools and knowledge needed to effectively stay ahead of COVID-19. Read the answers to the following questions:

• How to turn the tide’ on coronavirus crisis?;
• COVID-19 Action point checklist;
• Background Screening: Essential Checks;
• 6 steps for good practice in connection with COVID-19;
• 11 Steps to Reduce Personnel Costs;
• COVID-19 General advice;
• How to remove any danger to your business during COVID-19;
• … and more!

Download your “Employee Screening during COVID-19: everything you need to know and more!” FREE ebook here!

Frequently asked questions about background checks

Get answers to frequently asked questions about background checks/screening cost, guidelines, check references etc. This eBook is a compilation of all of the background screening related questions you ever needed answers to:

• Does a candidate have to give consent to process a background check/screening?
• How long does it take to conduct a background check?
• When should I conduct pre-employment checks?
• How often should I screen employees?
• How to collect references and what to ask?
• How much does it cost to conduct background checks?
• What is the difference between employment history verification and employment reference?
• How do I check on entitlement to work?
• How to conduct identity checks?
• What will a financial regulatory check show?
• Is it possible to identify a conflict of interest during checks?
• What is a bankruptcy check?
• What about directorships and shareholding search?
• Can I have access to a criminal watch list?
• Anti-money laundering check?
• Can we conduct FACIS (fraud and abuse control information system) searches?
• … and MORE!

Taken as a whole, is the perfect primer for any HR professional, business leader and companies looking to avoid employee background screening risks. It provides the tools and knowledge needed to make the right decisions.

About us…

Based in London, CRI® Group works with companies across the Americas, Europe, Africa, Middle East and Asia-Pacific as a one-stop international Risk Management, Employee Background Screening, Business Intelligence, Due Diligence, Compliance Solutions and other professional Investigative Research solutions provider. We have the largest proprietary network of background screening analysts and investigators across the Middle East and Asia. Our global presence ensures that no matter how international your operations are, we have the network needed to provide you with all you need, wherever you happen to be. CRI® Group also holds BS102000:2013 and BS7858:2019 Certifications is an HRO certified provider and partner with Oracle.

In 2016, CRI® Group launched the Anti-Bribery Anti-Corruption (ABAC®) Center of Excellence – an independent certification body established for ISO 37001:2016 Anti-Bribery Management Systems, ISO 37301 Compliance Management Systems and ISO 31000:2018 Risk Management, providing training and certification. ABAC® operates through its global network of certified ethics and compliance professionals, qualified auditors and other certified professionals. As a result, CRI® Group’s global team of certified fraud examiners work as a discreet white-labelled supplier to some of the world’s largest organizations. Contact ABAC® for more on ISO Certification and training.

MEET THE CEO

Zafar I. Anjum is Group Chief Executive Officer of CRI® Group (www.crigroup.com), a global supplier of investigative, forensic accounting, business due to diligence and employee background screening services for some of the world’s leading business organizations. Headquartered in London (with a significant presence throughout the region) and licensed by the Dubai International Financial Centre-DIFC, the Qatar Financial Center – QFC, and the Abu Dhabi Global Market-ADGM, CRI® Group safeguard businesses by establishing the legal compliance, financial viability, and integrity levels of outside partners, suppliers and customers seeking to affiliate with your business. CRI® Group maintains offices in UAE, Pakistan, Qatar, Singapore, Malaysia, Brazil, China, the USA, and the United Kingdom.

Contact CRI® Group to learn more about its 3PRM-Certified™ third-party risk management strategy program and discover an effective and proactive approach to mitigating the risks associated with corruption, bribery, financial crimes and other dangerous risks posed by third-party partnerships.

CONTACT INFORMATION

Zafar Anjum, MSc, MS, CFE, CII, MICA, Int. Dip. (Fin. Crime) | CRI® Group Chief Executive Officer

37th Floor, 1 Canada Square, Canary Wharf, London, E14 5AA United Kingdom

t: +44 207 8681415 | m: +44 7588 454959 | e: zanjum@crigroup.com

Filed under: Background Investigation, Employee Background Check, Middle East, Resources by admin
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Q&A: Corporate Fraud and Corruption in UAE

The United Arab Emirates (UAE) is the 21 least corrupt nation out of 180 countries, according to the 2019 Corruption Perceptions Index reported by Transparency International.  However, UAE corporate fraud and corruption still prevails as UAE is just one of many enablers of global corruption, crime, and illicit financial flows. Addressing the emirate’s role presents anti-corruption practitioners, law enforcement agencies, and policymakers with incredibly complex challenges. Read the answers to the following questions:

• To what extent are boards and senior executives in UAE taking proactive steps to reduce incidences of fraud and corruption from surfacing within their company?
• Have there been any significant legal and regulatory developments relevant to corporate fraud and corruption in the UAE over the past 12-18 months?
• When suspicions of fraud or corruption arise within a firm, what steps should be taken to evaluate and resolve the potential problem?
• Do you believe companies are paying enough attention to employee awareness, such as training staff to identify and report potential fraud and misconduct?
• How has the renewed focus on encouraging and protecting whistleblowers changed the way companies manage and respond to reports of potential wrongdoing?
• And much more…

Q. To what extent are boards and senior executives in UAE taking proactive steps to reduce incidences of fraud and corruption from surfacing within their company?

Anjum: High-profile corruption scandals have driven home the seriousness of fraud and corruption, and the turmoil that can engulf a company because of it. Organisations in the United Arab Emirates (UAE), and in the Middle East region as a whole, understand that being proactive against risk can be a matter of survival, especially in a competitive environment, but it is more than that. Today, being forward-thinking and proactive when it comes to fraud and corruption can actually foster organisational growth. Business grows an average of 3 per cent faster where corruption is low, according to the World Bank. And more organisations are engaging in trusted certifications like ISO 37001 for anti-bribery management because having that certification tells customers, vendors, third parties and employees that the company places a high priority on fraud training and prevention.

Q. Have there been any significant legal and regulatory developments relevant to corporate fraud and corruption in the UAE over the past 12-18 months?

Anjum: In January 2017, UAE president Shaikh Khalifa Bin Zayed Al Nahyan approved the highly anticipated Anti-Commercial Fraud Law, which strengthens protections of intellectual property rights (IPR) and imposes stricter penalties on counterfeiters. Counterfeiting and adulterated goods, along with intellectual property (IP) theft, are severe problems in the Middle East, propagated by unscrupulous inland and free zone traders. And while fraud and corruption still plague the region, the UAE continues to lead the Middle East in Transparency International’s latest Corruption Perception Index for its strides in addressing fraud risk and areas of concern, including bribery and corruption. With that said, experts have noted that businesses and governments in the UAE, and the Middle East, on the whole, face increasing threats of cybercrime, with a need for continuously updated laws and regulations to keep pace with this ever-evolving fraud threat.

Q. When suspicions of fraud or corruption arise within a firm, what steps should be taken to evaluate and resolve the potential problem?

Anjum: Fraud allegations, from bribery to embezzlement, should be treated as a very serious issue. When suspicion arises at an organisation, business leaders and the board should bring in expert help. Professional investigators have years of training in evidence collection and interviewing, and their role is to establish the facts of the case. The key to a proper investigation is to not approach it with a preconceived notion of how it will conclude. It is critical to remember that companies do not get a second chance when conducting a fraud investigation. It has to be done right the first time to reach a successful conclusion.

Q. Do you believe companies are paying enough attention to employee awareness, such as training staff to identify and report potential fraud and misconduct?

Anjum: Employees are the eyes and ears of your company, and the first line of defence against fraud and corruption. Many organisations are getting the message and making employee training and awareness of key parts of their fraud prevention programme. One key way to do this is by engaging in ISO 37001, which certifies that an organisation has implemented reasonable and proportionate measures to prevent bribery. The certification process involves a training module for employees. It stresses the importance that such training should continue as mandatory for all staff, and be provided on an annual basis – if not more frequently. If employees do not know what constitutes fraud, or how to recognise it, organisations face a heightened risk of being victimised.

Q. How has the renewed focus on encouraging and protecting whistleblowers changed the way companies manage and respond to reports of potential wrongdoing?

Anjum: Statistics from the Association of Certified Fraud Examiners (ACFE) show that most fraud is discovered by tips, which often come from employees, vendors and others connected to the organisation in some way, and the only way to get those tips is to provide a culture that supports and encourages whistleblowers. That is why having an anonymous reporting system, and communicating it to employees is a critical part of any fraud and risk prevention strategy. But for it to work, employees have to know what type of behaviour should be reported. This is where a training protocol like ISO 37001 comes in. It provides a curriculum that helps employees recognise the red flags of fraud, and also communicates how they can report fraud when they see it.

Q. Could you outline the main fraud and corruption risks that can emerge from third-party relationships? In your opinion, do firms pay sufficient attention to due diligence at the outset of a new business relationship?

Anjum: Many companies pay lip service to due diligence, but when an opportunity arises to make a major move, such as a merger, acquisition or new partnership, the interest of growing the business trumps a more cautious approach. This may be changing, however, as more organisations in the UAE and elsewhere put established due diligence procedures in place that cannot be circumvented by overeager business leaders. This is important because the risks are great.

Q. What advice can you offer to companies on implementing and maintaining a robust fraud and corruption risk management process, with appropriate internal controls?

Anjum: Begin with a thorough fraud risk assessment that examines every area of your organisation. This should be conducted by experts and used to gauge your overall threat level, as well as help you create a plan for moving forward by exposing a weakness that could lead to fraud risk and compliance issues. When creating your fraud and corruption risk management process, be sure to include hiring procedures, including thorough background checks, due diligence for any new mergers, acquisitions and partnerships, regular schedule audits and implement an anonymous reporting system. Build-in review processes that track the effectiveness of your controls, including how tips were handled and ultimately resolved. Finally, try to think like a fraudster. Consider any way that an employee, vendor or even customer might try to take advantage of your organisation. You might be surprised at what you find.

Speak up – report any illegal, unethical, or improper behaviour

If you find yourself in an ethical dilemma or suspect inappropriate or illegal conduct, and you feel uncomfortable reporting through normal channels of communication, or wish to raise the issue anonymously, use CRI® Group’s Compliance Hotline. The Compliance Hotline is a secure and confidential reporting channel managed by an independent provider. When reporting a concern in good faith, you will be protected by CRI® Group’s Non-Retaliation Policy.

Meet our CEO

Zafar I. Anjum, is Group Chief Executive Officer of CRI® Group, a global supplier of investigative, forensic accounting, business due diligence and employee background screening services for some of the world’s leading business organisations.  Headquartered in London (with significant presence throughout the region) and licensed by the Dubai International Financial Centre-DIFC, the Qatar Financial Center-QFC, and the Abu Dhabi Global Market-ADGM, CRI Group safeguards businesses by establishing the legal compliance, financial viability, and integrity levels of outside partners, suppliers and customers seeking to affiliate with your business. CRI® Group maintains offices in UAE, Pakistan, Qatar, Singapore, Turkey Malaysia, Brazil, China, USA, and the United Kingdom.

Contact CRI® Group to learn more about its 3PRM-Certified™ third-party risk management strategy program and discover an effective and proactive approach to mitigating the risks associated with corruption, bribery, financial crimes and other dangerous risks posed by third-party partnerships.

CONTACT INFORMATION

Zafar Anjum, MSc, MS, CFE, CII, MICA, Int. Dip. (Fin. Crime) | CRI® Group Chief Executive Officer

37th Floor, 1 Canada Square, Canary Wharf, London, E14 5AA United Kingdom

t: +44 207 8681415 | m: +44 7588 454959 | e: zanjum@crigroup.com

About CRI® Group

Based in London, CRI Group works with companies across the Americas, Europe, Africa, Middle East and Asia-Pacific as a one-stop international Risk Management, Employee Background Screening, Business Intelligence, Due Diligence, Compliance Solutions and other professional Investigative Research solutions provider. We have the largest proprietary network of background-screening analysts and investigators across the Middle East and Asia. Our global presence ensures that no matter how international your operations are we have the network needed to provide you with all you need, wherever you happen to be. CRI® Group also holds BS 102000:2013 and BS 7858:2012 Certifications, is an HRO certified provider and partner with Oracle.

In 2016, CRI® Group launched Anti-Bribery Anti-Corruption (ABAC®) Center of Excellence – an independent certification body established for ISO 37001:2016 Anti-Bribery Management Systems, ISO 37301 Compliance Management Systems and ISO 31000:2018 Risk Management, providing training and certification. ABAC® operates through its global network of certified ethics and compliance professionals, qualified auditors and other certified professionals. As a result, CRI® Group’s global team of certified fraud examiners work as a discreet white-labelled supplier to some of the world’s largest organisations. Contact ABAC® for more on ISO Certification and training.

Download 2018 annual reviews by Mr. Zafar Anjum, CEO, and Ms. Fatima Farrukh, Compliance professional at CRI® Group.

Click here to download the review of UAE (Mr. Zafar Anjum, CEO at CRI® Group)
Click here to download the review of UK (Mr. Zafar Anjum, CEO at CRI® Group)
Click here to download the review of Pakistan (Ms. Fatima Farrukh, Compliance professional at CRI Group)

CRI® Group was included in the 2018 Annual Review: UAE Corporate Fraud & Corruption, published by Financier Worldwide Magazine. The above is an updated version of the Financier Worldwide reprint.

Filed under: Compliance Solution, Middle East, Resources by admin
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The Unseen Enemy: Insurance Fraud – Part III

This three-part series of articles examines the problem of insurance fraud, including its pervasiveness and general characteristics in the United States, the United Kingdom and the world. Insurance fraud is a widespread problem that requires real solutions and is often difficult to detect and combat.

Part One of the series, “What is Insurance Fraud,” provides an introduction to a topic that is important for any business leader, insurance professional, compliance agent or fraud investigator. Part Two, “How do Companies Detect Insurance Fraud,” details red flags of insurance fraud that help tip off investigators to possible illegal behaviour. Part Three, “Anatomy of an Insurance Fraud Investigation,” provides a look at case studies and reveals key tips for handling a successful investigation. To receive the next series subscribe to our monthly newsletter here!

Taken as a whole, this series is the perfect primer for any insurance fraud professional and companies looking to avoid becoming victims of insurance fraud claims. It provides the tools and knowledge needed to effectively combat insurance fraud.

Part Three: Anatomy of an Insurance Fraud Investigation

The insurance fraud epidemic is of serious concern to businesses, insurance providers and consumers worldwide. In Part One of this three-part series, we examined the scope of the problem, and discussed a few cases that illustrate the magnitude of insurance fraud. In Part Two, we looked at how companies can detect insurance fraud, including how to recognise the red flags that represent potential criminal behaviour.

In this final Part Three, we’ll examine the elements of an insurance fraud investigation, beginning with a case study that illustrates how CRI Group™’s insurance fraud investigators exposed fraud schemes – saving its clients thousands of dollars.

Case Study: Health Insurance Fraud

A CRI Group client requested an investigation of a health insurance claim filed by one of their employees, “Mr. Jones.” Mr. Jones claimed that while on an official visit to UAE from the U.S., he felt sudden abdominal pain with nausea and vomiting lasting 18 hours. He was admitted to a clinic and stayed under observation for two days, which cost him around $4,000 (US).According to the claim, Mr. Jones (name changed) was discharged from the clinic, but then felt the return of his sickness, so he was admitted to another clinic for two more days. During this time, he was kept under observation. For this second clinic visit, he was charged nearly $1,000.

As part of CRI Group™’s “experts in a field” approach, a local investigator visited both of the clinics involved in the claim. One clinic was located in Dubai, while the other was in Abu Dhabi. When he arrived at the Dubai clinic, CRI Group’s local expert immediately learned that the clinic deals specifically in cosmetic surgery for women. In fact, as advertised on the outside of the clinic, its services are only for women. The clinic’s administrator confirmed that the clinic is only in the business of providing cosmetic surgery for women.

CRI Group™’s local investigator then visited the clinic in Abu Dhabi. This clinic also appeared to be in the business of providing cosmetic surgery for women. When the local expert tried to contact the doctor who was named as the treating physician for Mr. Jones, the doctor was hesitant to meet the expert. CRI Group™’s expert showed the report to the doctor, and though it was on the official letterhead of the clinic, the doctor first denied involvement in the case.

Later, the doctor told CRI Group™’s expert that while “we don’t treat that kind of illness,” the patient “was in such bad condition that we treated him on a humanitarian basis.” Yet the doctor was hesitant to accept that the bills came from his clinic (the expert had already learned that the doctor in question was also the owner of the clinic). Regardless, CRI Group™ successfully secured the evidence that the health insurance invoices were fake and Mr. Jones was making false claims to get money from his employer.

When it’s Time to Open an Investigation

When red flags of fraud are uncovered, it’s time to begin an investigation. As you can see from the examples above, CRI Group’s investigations are based on a thorough approach that includes site visits and leaving no stone unturned. When you work with CRI Group, this is how the process will typically proceed. CRI Group will:

• Assign the appropriate investigators with the right expertise in that area to investigate the claim.
• Contact the parties involved to gather all relevant details about the incident.
• Use all resources available, including police reports, court filings, database records and other means to establish the truth in insurance fraud cases.
• Make site visits, speak to witnesses, take photos and establish timelines as needed to create a full, truthful story of the incident.
• Uncover useful evidence, carefully documenting and preserving it in a way that is admissible in court.
• Present investigation findings to the client, with recommendations on how to proceed. Sometimes, legal action is warranted.

Working with an insurance fraud investigation company like CRI Group provides the advantage of having an independent, impartial and unbiased third-party collecting the facts you need regarding any case that might involve potential fraud. CRI Group has been safeguarding businesses for more than 28 years, and you will be assured of the quality, professionalism and discreet nature of all investigations conducted by our experts.

Our global presence ensures that no matter how international your operations are, CRI Group™’s investigations have the network needed to provide you all necessary support, wherever you happen to be. We take great care to ensure that our trained and licensed investigators are the best at what they do.

3 types of insurance fraud investigations

1.     Social Media Evidence

“Social media is an absolute gold mine” for insurance fraud investigations, according to Kelly Riddle, founder of private investigation company Kelmar Global. Many people think that setting high privacy settings on their social media accounts makes everything they post impossible to access. On the contrary, social media platforms usually hand over user information if they receive a subpoena for it.

Fraudsters often slip up online and post information revealing their fraud. For instance, someone receiving worker’s compensation for an injured foot may post a video of themselves playing soccer with their kids. Or, someone else may unintentionally expose their scheme, as is the case if friends and family tag the claimant in an incriminating post.

Fraudsters who are proud of their work may boast about it on social media, thinking they will never get caught. Make sure to search for alternate accounts as well as the claimant’s main social media pages to find as much of this type of evidence as you can.

2.     Activity Check

In order to learn everything you can about the claimant, you need to see where and how they live. Good old-fashioned surveillance of their home or workplace can provide evidence. For example, someone who has claimed compensation for a shoulder injury leaving their home with a tennis racket, that is possible evidence for insurance fraud.

While you are in the claimant’s neighbourhood, canvass others in the community. Even if the neighbours don’t know the person well, they may have observed their lifestyle. Ask about the insured person’s financial situation, which can indicate if they are in need of quick money.

In property insurance fraud investigations, be sure to also ask neighbours if they have seen or heard anything out of the ordinary around the time of the claim. This can include moving trucks or more comings and goings than usual from the claimant’s home. They can also help you determine whether or not the claimant is actually living in their home.

3.     Fake Documentation of the Claim

Just because a claimant has included all of the relevant documents in their claim doesn’t mean they aren’t committing insurance fraud. In fact, fake documentation is a very common way to pull off a fraud. Signs of false documents include:

• An unusual number of receipts.
• Falsified receipts.
• Fake affidavits.
• Photos or receipts used for more than one claim.

When studying accompanying documentation during an insurance fraud investigation, use a keen eye to spot signs of editing. Inconsistent lighting in photos and fonts that don’t match the rest of the document are some common examples. Be sure to also review the claimant’s history to see if they have claimed loss of the same items before.

6 Keys to Successful Insurance Fraud Investigations

1. Follow the Law

Nothing can derail your insurance fraud investigation quicker than finding out you have conducted it in violation of the law. Every jurisdiction is different, and privacy laws are the major consideration in these types of investigations. Understand the laws regarding filming or recording a subject or a witness, as doing it without their consent might be a violation of their rights. This is where it is helpful to engage the experts. At CRI Group, our investigators are trained and knowledgeable about local laws and the importance of proper evidence collection. Avoid trying to collect information by deceptive means, such as “friending” a subject on social media.

2. Conduct an Initial Assessment

It’s important to gather the known facts of the case at the outset of your insurance fraud investigation: You need to have some idea of the who, what, when where, and how of the case. With your baseline facts in place, your investigation will proceed much more smoothly. Keep in mind that the subject of an insurance fraud investigation might work quickly to conceal or destroy evidence if they know they are under suspicion. You should make sure to immediately secure all documents and other evidence that you might need late in your investigation. If you are conducting the investigation for a client, make sure they follow proper security measures to keep evidence intact, especially when it comes to digital evidence.

3. Plan the Investigation Well

An effective investigation is one that is carefully planned. Failure to do so can cause problems from the outset, such as missing important details and evidence in the case, or running afoul of regulations such as reporting to FinCEN in the U.S. or FINTRAC in Canada. Before you start the investigation, think about questions like:

• Who should be interviewed?
• In what order should you conduct those interviews?
• What supporting documents do you need to collect?
• Are there any other allegations against the subject?
• Which entities need to be informed of the investigation and how should it be done?

Carefully document all the details and steps taken during the case to make sure your insurance fraud investigation stays on track.

When engaging with CRI Group™, a fraud investigator will be allocated to your case. Read more about their skills and expertise in our article “The role of a FRAUD INVESTIGATOR.”

4. Perform Great Interviews

This is where being an effective communicator comes into play. Most successful investigations include subject and witness interviews as a critical part of the evidence-gathering process:

• You need to ask questions in order to find out the “how” and “why” an insurance fraud has occurred.
• The best interviews are those in which the interviewer is in complete control, yet the subject or witness feels comfortable and undistracted. Have some general questions prepared, but engage the subject in a conversational style, and don’t hesitate to go “off-script” to learn more information.
• Be friendly and establish trust and build rapport with the subject. Small talk is encouraged, plus warming up with some easy questions so that the interviewee feels comfortable talking to you.
• Don’t ask “yes” or “no” questions. Instead, ask open-ended questions, such as “tell me about what you did that morning” or “what happened that day?”

5. Understand Evidence

During an insurance fraud investigation, and when reporting the results, an investigator should take care to separate his opinion from the facts of the case. The investigator should let the hard facts of evidence speak for itself in the case, rather than engaging in speculation or providing opinions on guilt or innocence. This is why proper evidence collecting and examination is so important. Files, documents and other evidence should be kept secure and chain-of-custody should be maintained. Never alter or mark up original documents or files with your own notes, even if they seem relevant. Keep copies for your files and make sure nothing slips through the cracks.

6. Report the Findings

When your investigation has concluded, it’s time to report the results. Prepare a thorough, facts-based report detailing the evidence and your findings. A good investigation report should include the following items:

• Your understanding of the allegation (who, what, where, when, how)
• The steps taken in the investigation
• Copies of documents and other material evidence
• A list of interviewees
• A summary of interviews
• A conclusion as to whether the allegation was substantiated or not

Write your report in objective language, avoiding judgemental or inflammatory adjectives when describing details of the case. Use as many direct quotations as possible from interviewees or documents. Only include facts, not opinions or inferences, in your report.

This three-part series of articles is part of our “The Unseen Enemy: Insurance Fraud” e-book. The e-book contains actionable advise on how to protect your business from insurance fraud and much more. Download the FREE e-book here!

Filed under: Insurance, Insurance Fraud Investigation, Investigative Solution, Resources by admin
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Have you done your Corporate Compliance Programs Gap Analysis (HEBA) yet?

Prove that your business is ethical. Complete our FREE Highest Ethical Business Assessment (HEBA) and evaluate your current Corporate Compliance Program. Find out if your organisation’s compliance program is in line with worldwide Compliance, Business Ethics, Anti-Bribery and Anti-Corruption Frameworks. Let our experts prepare a complimentary gap analysis (worth USD 1,172 | GBP 950 | ₨ 220,312 | EUR 1,122) of your compliance program to evaluate if it meets “adequate procedures” requirements under UK Bribery Act, DOJ’s Evaluation of Corporate Compliance Programs Guidance and Malaysian Anti-Corruption Commission.

What’s a Gap Analysis, and why do I need it?

In management literature, Gap analysis involves the comparison of actual performance with potential or desired performance. If your organisation does not make the best use of current resources or forgoes investment in capital or technology, it is likely to perform below the desired goal. Our Gap analysis involves determining, if your current set of internal policies and procedures do comply with laws, rules, and regulations to uphold your business reputation and how can you improve current capabilities difference to meet current industry and regulatory requirements.

Our HEBA survey is designed to evaluate your compliance with adequate procedures to prevent bribery and corruption across the organisation. Acting as a benchmarking, the gap analysis will allow you to understand what is the general expectation of performance within your industry and compare that expectation with your organisation’s current level of performance. At this level, the gap analysis will allow you to highlight any gap and focus on ways to address it and improve your Corporate Compliance Program.

Highest Ethical Business Assessment: Evaluating Adequate Compliance, Business Ethics, Anti-Bribery and Anti-Corruption Framework

This survey is monitored and evaluated by qualified ABAC® professionals with Business Ethics, Legal and Compliance background. The questions are open-ended to encourage a qualitative analysis of your Compliance Program and to facilitate the gap analysis process. If you aren’t performing gap analyses within your company, you may have a more significant gap than you think.

TAKE THE GAP ANALYSIS

The survey takes around 10 minutes to complete

Are you addressing corporate compliance?

1. Implementing written policies, procedures, and standards of conduct;
2. Designating a compliance officer and compliance committee;
3. Conducting effective training and education;
4. Developing effective lines of communication;
5. Conducting internal monitoring and auditing;
6. Enforcing standards through well-publicized disciplinary guidelines;
7. Responding promptly to detected offences and undertaking corrective action; and
8. Annual reviews.

Each of these elements requires a robust, organisation-wide enforcement and documentation. Corporate compliance programs are most successful when they’re integrated into the management of your practice–creating a culture of compliance within your practice is your best bet to avoid any regulatory breaches and fines!

Why is it important?

Corporate compliance should be an essential part of your business operations, regardless industry or size. How does your business manage compliance and mitigate risk? Taking preventative measures can feel like a hassle upfront, but it can save your organisation untold costs in the long run. Corporate compliance violations can result in fines, penalties, lawsuits, loss of reputation, and more. Keep your business from learning the lesson the hard way.  If you’re ready to take control of compliance and protect your business from risk, learn more about CRI® Group today and discover how we can help your corporate compliance program.

Start developing a compliance program today!

About us

Based in London, CRI® Group works with companies across the Americas, Europe, Africa, Middle East and Asia-Pacific as a one-stop international Risk Management, Employee Background Screening, Business Intelligence, Due Diligence, Compliance Solutions and other professional Investigative Research solutions provider. We have the largest proprietary network of background-screening analysts and investigators across the Middle East and Asia. Our global presence ensures that no matter how international your operations are we have the network needed to provide you with all you need, wherever you happen to be. CRI® Group also holds BS 102000:2013 and BS 7858:2012 Certifications, is an HRO certified provider and partner with Oracle.

In 2016, CRI® Group launched Anti-Bribery Anti-Corruption (ABAC®) Center of Excellence – an independent certification body established for ISO 37001:2016 Anti-Bribery Management Systems, ISO 37301 Compliance Management Systems and ISO 31000:2018 Risk Management, providing training and certification. ABAC® operates through its global network of certified ethics and compliance professionals, qualified auditors and other certified professionals. As a result, CRI® Group’s global team of certified fraud examiners work as a discreet white-labelled supplier to some of the world’s largest organisations. Contact ABAC® for more on ISO Certification and training.

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CRI Group™ Celebrate 2021 International Fraud Awareness Week

CRI Group™ is once again a proud supporter of 2021’s International Fraud Awareness Week. Taking place throughout the week of November 14th to November 20th of 2021, International Fraud Awareness Week is a global effort is a move to diminish the influence of fraud by advocating for anti-fraud awareness and education. According to the 2021 ACFE Report to the Nations, organisation’s continue to lose about 5% of revenue to fraud each year and currently, there are more than 3.3 billion people in the global workforce with nearly all of them having access to or control over some portion of their employer’s cash or assets – an amount which contributes to such a loss.

Corresponding to the most recent ACFE report, other fraud trends which have remained constant throughout the last few years include:

• Asset misappropriation is the most identified scheme
• Tips are the greatest process of exposure
• The lengthier that fraud goes unbridled, the greater the median loss

Zafar Anjum, founder, and CEO of CRI Group™ said that International Fraud Awareness Week (called Fraud Week, for short) is a crucial endeavour drawing attention to fraud and aiding to support better education towards communities about the liabilities that accompany fraud. “CRI Group™ has been a proud supporter of Fraud Week for past years”, Anjum said. “It’s an important time to urge organisations of all shapes and sizes to conduct proper due diligence and minimise risk. Only by addressing fraud and corruption proactively can we make progress in preventing and detecting it”.

For CRI Group™, though, assisting organisations with the deterrence and detection of fraud is a year-round responsibility which is why Fraud Week is a wonderful occasion to acknowledge CRI® Group’s contemporary exertions in the bout alongside fraud; it is also a wonderful time to look ahead on CRI Group’s activities which are all nearing their time of action.

Here are just a few of the highlights:

Active Participants 

CRI Group™ participated in conferences as a means of educating professionals on fraud and corruption; such as the PBSA 2021 Annual Conference. Furthermore, our experts discussed ISO 37001 and other anti-bribery management solutions with a range of industry professionals across the world by inviting them as speakers to our webinars and actively collaborating with them through other means. “CRI Group™ is comprised of subject-specific experts with diversified speciality areas,” Anjum said. “Our audit team has years of substantive field experience as investigators, compliance officers and legal professionals.”

Continue educating the masses

With ABAC™ in place, we found that corporate leaders were eager to learn more about preventing bribery and fighting corruption however, one other obstacle remained in our way; the pandemic. 2021 saw CRI alongside ABAC™ continue their efforts to share best practices, demonstrate resources and discuss the latest technology for preventing corruption despite the global pandemic which admittedly, probably has changed the way the corporate world works forever. Our webinars are designed with every passing moment in mind so that solutions and advice can be entirely bespoke to the client at hand. Our webinars to date include:

• Protecting Your Company from the Global Corruption Pandemic

We kicked off the year with a webinar built to explore and identify a combination of institutional solutions for managing and monitoring corporate compliance to prevent bribery and corruption in a modern enterprise. The aim of this webinar was to identify how to protect your organisation from global corruption and to critically assess the applicability of several recent legislative guidelines to the proactive mitigation of corruption and bribery in corporate administration across the world. Based on Airbus and Rolls-Royce cases of multinational, multi-party bribery, the webinar dived into the consequences of systemic inadequacy, confirming a paradigm shift in corporate oversight and network risk management.

• Bribery discovered: what to do in the next 48 hours? with Robert Youill, Executive Director at Key Risk Consulting Asia

We explored what course of action to take in the first 48 hours after discovering bribery as well as how to prepare for such crisis management and finally, how to manage the risks more effectively and minimise the chances of such a situation happening at all. Key speakers consisted of CRI Group’s/ABAC’s own Zafar Anjum, and Robert Youill, Executive Director at Key Risk Consulting Asia. Both talked about the steps you have to take in the next 48 hours after bribery is discovered concerning your organisation and how to identify the gaps in your existing anti-bribery anti-corruption management system.

• Pitfalls Most Organisations Often Commit – the importance of implementing Anti-Bribery Management System (ABMS) with DATO’SRI AKHBAR SATAR, Managing Director at Akhbar Corporate Integrity Services

Here at CRI™, we like to say why be a part of the problem when you can be a part of the solution? This webinar covered information regarding bribery, including consequences of bribery and defences to bribery as well as an overview of the regulatory framework, specifically the New Corporate Liability provision under Section 17A of the Malaysian Anticorruption Commission Act 2009 and a comparative study of Section 7 of the UK Bribery Act 2010. This webinar is great for organisations who wish to widen their knowledge and expertise regarding the ISO 37001 Anti-bribery Management System standard.

• What does it mean to be a whistleblower? with MACC Senior Assistant Commissioner & Head Private Sector Branch Community Education Division (Tuan Haji Mohd Nur Lokman Samingan) and President – Association of ABMS Practitioners Malaysia, Dr KM Loi

Whistleblowing does not only refer to the act of a whistleblower who informs, reports or discloses on someone or the organisation is conducting or going to conduct any illicit activity which may harm the interests of stakeholders. Meanwhile, it has also emerged in its mainstream functions and the essential roles in leading today‘s modern corporations to enforce effective whistleblowing policy within their compounds of governance. The goal was to provide resources and access to organisations around the globe on standards and certifications that will aid them in expansion and an ethical working environment.

• Compliance & Adequate Due Diligence for Third-Party Risk Management with SAMIA EL KADIRI, IRCA Lead Auditor, Governance & Compliance Consultant, in collaboration with DQG

Widespread trust is built on a company culture of doing the right thing, where every employee contributes because they understand and believe in its importance. Our “Building a Culture of Compliance and Trust Through ISO 37301:2021 CMS” webinar in collaboration with Dubai Quality Group and our sister brand the Anti-Bribery Anti-Corruption (ABAC™) Center of Excellence highlighted all essential parts of a corporate compliance program. The aim of this webinar was to be able to provide resources on corporate compliance and due diligence to organisations around the globe that will aid them in expansion and an ethical working environment.

All of our webinars are designed with our audience and beyond in mind and we aim to educate and equip corporate leaders of all industries and sizes with the resources we have available to us.

Raised Fraud Awareness

Our content is created to inform and provide important information that might be missed in today’s news cycles – that being said, CRI Group™ has produced more than 50 educational news articles and publications to help educate business leaders, government leaders, professionals and the public about fraud and corruption. Our subject matter experts deliver important information, such as why forensic accounting can be important during a fraud investigation, or how risk assessments can be used to better protect your organisation.

The methods for committing fraud are ever-evolving, so it’s no question that our experts remain dedicated to building their skill sets and staying on the cutting edge in a bid to help clients be successful in detecting and deterring fraud in and out of their immediate workspace. To do so we have launched a few new educational articles:

• Due diligence and tips to avoid fraud
• 8 Steps to prevent fraud
• Reporting Fraud: Do you know what measures to implement?
• 2021 Fraud Week: Prevention is Key
• Why International Fraud Awareness Week is a great time to reflect
• Reporting Fraud: Do you know what measures to implement?

Collaborating with Anti-Bribery Anti-Corruption Centre of Excellence (ABAC™)

At CRI Group™, we recognised the need for an independent certification body for ISO 37001: Anti-Bribery Management System which is why we founded the ABAC™ Center of Excellence back in 2016. Our goal was and still is to assist organisations worldwide in certification for anti-corruption, risk management and compliance; we do this largely by providing training and certification for ISO 37001. Our experts help organisations implement effective anti-bribery management programs using widely accepted controls, systems and best practices in line with local and international legislation. 2021 allowed CRI Group™ various opportunities to work hand in hand with our sister brand to materialise our missions at both brands and make them into a reality that benefited so many corporate leaders and personnel across the globe.

CRI Group™ is proud to announce that we will be hosting a free webinar on December 9th 2021 in conjunction with our sister brand Anti-Bribery Anti-Corruption (ABAC™) Center of Excellence Group. Our intention is to be able to provide resources on corporate compliance to organisations around the globe that will aid them in expansion and an ethical working environment. In recent years, third-party risk management has become a primary concern for organisations, amid increased outsourcing against a backdrop of rising costs, digitisation and low-interest rates, which have put downward pressure on margins. While there are many benefits driving outsourcing, e.g., increased efficiency and scale, it naturally also increases the level of risk and complexity of third-party relationships. Coupled with increased lengths of agreements, on average five to seven years, the need for ongoing performance management becomes that much greater.

Take advantage of this free webinar on third-party due diligence and oversight. Register below and save your seat today!

SAVE YOUR SEAT (Expired Now)

Accrediting global corporations with ISO 37001

CRI Group’s sister brand ABAC™ Center of Excellence was also incredibly honoured to earn official accreditation from Emirates International Accreditation Center – EIAC (UAE) to administer training and certification for ISO 37001 ABMS. The year 2021 saw the ABAC™ Center of Excellence accrediting organisations such as UDA Holdings Berhad Group (UDA) and Mubadala Petroleum with the certification which is a success in the sense of achieving a transparent corporate model. Founder and CEO of CRI Group™ Zafar Anjum has stated “EIAC provide objective evidence that organisations operate at the highest level of ethical, legal and technical standards…That’s exactly where ISO 37001 fits in – helping to protect organisations from bribery and money laundering.”

Found fraud

Through various client engagements, CRI Group’s investigative analysts found a large number of red flags indicating possible fraud. How many? The answer may be surprising: our agents discovered more than 700 red flags across 80 countries. The first step in fighting fraud is knowing that it exists. The sooner it is discovered, the less damage a fraud scheme can do to an organisation.

During International Fraud Awareness Week, think about the statistics at the beginning of this article … and ask yourself or your colleagues: Are we doing all we can to prevent fraud? Remember, the landscape is always changing, and fraudsters will do everything they can to use evolving technology and other methods to find vulnerabilities. Moreover, the best way to fight fraud is to prevent it in the first place. CRI Group™ is here to help, contact us today to learn more.

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BS7858:2019 – everything you need to know and more!

The recent update of the BS7858 standard, “Screening of Individuals Working in a Secure Environment – Code of Practice,” places emphasis on the risk assessment of secure environment workers. The code focuses on the need for tighter controls over the pre-employment screening – and periodic re-screening – of individuals, who in their positions could potentially benefit from illicit personal gain, become compromised, or take advantage of other opportunities for creating breaches of confidentiality, trust or safety.

What is BS7858?

BS7858 stands for “Screening of Individuals Working in a Secure Environment – Code of Practice,” The BS7858 is a code of practice released by BSI (British Standards Institution), a business standards company which supports companies in achieving excellence within their field, and continuously boosting performance. Introduced in 2013, the standard was updated in September 2019 and is now considered to be the industry standard for all screening in employment, despite its original intention for use in security environments only. This code was meant to provide a critical security standard that guided employers on the screening process for security staff before offering full employment. However, the new update has widened the scope of this code.

This British Standard helps employers to screen personnel before they employ them. It gives best-practice recommendations, sets the standard for the  screening of staff in an environment where the safety of people, goods or property is essential. This includes data security, sensitive and service contracts and confidential records. It can also be applied to situations where security screening is in the public’s interest. It sets out all the requirements to conduct a screening process. It covers ancillary staff, acquisitions and transfers, and the security conditions of contractors and subcontractors. It also looks at information relating to the Rehabilitation of Offenders and Data Protection Acts. CRI Group is the first and only investigative research company in the Middle East to receive the certifications BS7858:2019 and BS102000:2013, Code of Practice for the Provision of Investigative Services from internationally recognised training and certification body BSI. 

Change of scope

The change of scope is possibly the biggest change of the standard. In the old document, the standard concerned the security sector only. However, the scope has been amended to allow organisations in all environments to adopt the standard when employee screening. And due to the current pandemic, this update is more significant than ever. There is a specific section of the standard that relates to risk management which states: “An integral part of risk management is to provide a structured process for organisations to identify how objectives might be affected. It is used to analyse the risk in terms of consequences and their probabilities before the organisation decides what further action is required”.

BS 7858:2019 lays out the scope of “obtaining personal background information to enable organisations to make an informed decision, based on risk, on employing an individual in a secure environment.” Those workers include business owners, directors, partners, silent partners and shareholders holding more than 10% of the business; managers, area managers, department managers, screening managers and staff; installers and service crew; security personnel; and office supervisors and staff with access to customer and system records.

The amended guidelines of the standard put the onus on the organisation’s top management to demonstrate that they are focused on the aspects of the business where the most risk lies, and the particular personnel roles that are involved within those risks areas. This is particularly important because, as the standard states, the “organisation retains ultimate responsibility for an outsourced screening process and is required to review the completed screening file.” Risks assessment includes examining specific roles that involve financial tasks, data security, management of goods, property risks or any number of “people risks” such as roles with direct access to vulnerable adults and children.

To that end, management is charged with ensuring that the organisation has proper and adequate resources and infrastructure in place to manage the adequate vetting of high-risk personnel. Management is tasked with the response and that there is a firm commitment at the top level to manage and support the coordination required to execute the screening process. Finally, management is tasked with ensuring that such responsibilities are correctly assigned and communicated throughout the organisation. The guideline also eliminates from its original text in 2012, a requirement to produce character references as part of the screening process. This decision was based on the supposition that such references are now deemed as potentially weak and difficult to verify. Managing risk effectively is essential to ensure businesses succeed and thrive in an environment of constant uncertainty. ISO 31000 aims to simplify risk management into a set of clearly understandable and actionable guidelines, that should be straightforward to implement, regardless of the size, nature, or location of a business.

BS7858:2019, a new way to mitigate employee risk during COVID-19

The far-reaching impact of the COVID-19 outbreak has affected virtually every business and economic sector worldwide, and depending on the global region, has hampered (on various levels) the ability to conduct proper and thorough background screening investigations. In the United Kingdom and the United Arab Emirates, the countrywide lockdowns forced leaders to close sites and send their workforce home. Many are having to learn how to manged people working from home (WFH) or remotely for the first time. The previous concerns about productivity, privacy and protecting sensitive information only grew more with the practice of WFH. They highlighted the vital importance of pre-employment background screening and background investigations. BS 7858:2019: the revised Standard for screening individuals working in secure environments offers a complete solution.

The revised BS7858 standard enables organisations to demonstrate a commitment to safeguarding their businesses, employees, customers and information utilising widely accepted methods that focus on risk assessment and top-down management involvement in the company’s employment policies and practices. In establishing policies and procedures around the standard, organisations can show that they place a high value on hiring individuals who possess integrity. Organisations can then task them with responsibilities designed to keep their co-workers, customers and information safe from the opposing forces that have become more prevalent in today’s ever-changing COVID-19 world. Find out more on how you can mitigate employee risk during this pandemic with BS7858:2019.

Playbook BS7858:2019, everything you need to know and more!

The price of a bad hire has far-reaching consequences for any business, including productivity loss, decreased employee morale, risks to employee safety and increased exposure to costly negligent hiring claims and potentially devastating litigation. The premise behind the standard is to safeguard employers from harmful or fraudulent hires. Cases of organisations that forego conducting due diligence on a new hire – especially a hire with high-risk exposure – often end badly for those organisations. At CRI Group we know how important is your background screening to your company’s success and to give you an idea of what is new we have produced this playbook detailing the differences between BS7858:2012 standard and the new BS7858:2019 standard.

Download FREE BS7858 playbook

Managing your people through COVID-19

The COVID-19 pandemic is undeniable affecting the world. And the situation is changing at an hourly rate as we go into a second global lockdown. Businesses are having to adapt quickly to survive, i.e. cutting steps in their hiring process, and no-one knows how this will play out. However, there are ways you can mitigate the impact, learn how with this FREE ebook.

Taken as a whole, this ebook is the perfect primer for any HR professional, business leader and companies looking to avoid employee background screening risks. It provides the tools and knowledge needed to stay ahead of COVID-19 effectively. Read the answers to the following questions: How to turn the tide’ on coronavirus crisis?; COVID-19 Action point checklist; Background Screening: Essential Checks; 6 steps for good practice in connection with COVID-19; 11 Steps to Reduce Personnel Costs; COVID-19 General advice; How to remove any danger to your business during COVID-19; … and more!

Download your FREE playbook

Frequently asked questions about background checks

Get answers to frequently asked questions about background checks / screening cost,  guidelines, check references etc.

This eBook is a compilation of all of the background screening related questions you ever needed answers to: Does a candidate have to give consent to process a background check / screening? How long does it take to conduct a background check? When should I conduct pre-employment checks? How often should I screen employees? How to collect references and what to ask? How much does it cost to conduct background checks? What is the difference between employment history verification and employment reference? How do I check on entitlement to work? How to conduct identity checks? What will a financial regulatory check show? Is it possible to identify a conflict of interest during checks? What is a bankruptcy check? What about directorships and shareholding search? Can I have access to a criminal watch list? Anti-money laundering check? Can we conduct FACIS (fraud and abuse control information system) searches? … and MORE!

Taken as a whole, is the perfect primer for any HR professional, business leader and companies looking to avoid employee background screening risks. It provides the tools and knowledge needed to make the right decisions. DOWNLOAD THE EBOOK

Let’s Talk!

BS7984:2008 accredited companies (such CRI Group) highlight to their clients that their security personnel are staff that can be trusted and relied upon to complete a high-quality job as the screening process highlights the level of conduct that they have presented in the past. This reassures the safety of the people, goods and property that they have been hired to protect. If you have any further questions or interest in implementing compliance solutions, please contact us.

About the Author

Zafar I. Anjum, is Group Chief Executive Officer of Corporate Research and Investigations Limited “CRI Group” (www.crigroup.com), a global supplier of investigative, forensic accounting, integrity due diligence and employee background screening services for some of the world’s leading business organizations. Headquartered in London (with a significant presence throughout the region) and licensed by the Dubai International Financial Centre-DIFC, the Qatar Financial Center-QFC, and the Abu Dhabi Global Market-ADGM, CRI Group safeguards businesses by establishing the legal compliance, financial viability, and integrity levels of outside partners, suppliers and customers seeking to affiliate with your business. CRI Group maintains offices in UAE, Pakistan, Qatar, Singapore, Malaysia, Brazil, China, USA, and the United Kingdom.

Zafar Anjum, MSc, MS, LLM, CFE, CII, MABI, MICA, Int. Dip. (Fin. Crime), Int. Dip. (GRC)
CRI Group Chief Executive Officer
37th Floor, 1 Canada Square, Canary Wharf, London, E14 5AA, United Kingdom
t: +44 207 8681415 | m: +44 7588 454959 | e: zanjum@crigroup.com

Who is CRI Group?

Based in London, CRI Group works with companies across the Americas, Europe, Africa, Middle East and Asia-Pacific as a one-stop international Risk Management, Employee Background Screening, Business Intelligence, Due Diligence, Compliance Solutions and other professional Investigative Research solutions provider. We have the largest proprietary network of background-screening analysts and investigators across the Middle East and Asia. Our global presence ensures that no matter how international your operations are we have the network needed to provide you with all you need, wherever you happen to be. CRI Group also holds BS 102000:2013 and BS 7858:2012 Certifications, is an HRO certified provider and partner with Oracle.

In 2016, CRI Group launched Anti-Bribery Anti-Corruption (ABAC®) Center of Excellence – an independent certification body established for ISO 37001:2016 Anti-Bribery Management Systems, ISO 37301 Compliance Management Systems and ISO 31000:2018 Risk Management, providing training and certification. ABAC® operates through its global network of certified ethics and compliance professionals, qualified auditors and other certified professionals. As a result, CRI Group’s global team of certified fraud examiners work as a discreet white-labelled supplier to some of the world’s largest organisations. Contact ABAC® for more on ISO Certification and training.

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